Receptionist

Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Job DescriptionMAIN PURPOSE OF THE JOBThe receptionist is responsible for receiving clients and answering the switchboard in a friendly and professional manner.RESPONSIBILITIESTelephones to be answered immediately in a friendly and professional mannerClients to be received and helped in a friendly and professional mannerOccasionally other divisional tasks will be requested of the receptionist which must be performed as soon as possible but must not interfere with the primary responsibility of reception and telephone dutiesAdhere to all quality and safety requirements of the SGS management systemPerform any other reasonable tasks as assigned by direct line managerCo-ordination with cleaners and management of all meetings in boardroom and training roomsHousekeeping of reception areaSPECIFIC AUTHORITIESCease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and report the situation to higher authority to take action.Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.QualificationsEducationGrade 12ExperienceAt least 1 year reception experienceCompetenciesTelephone Etiquette skills is an advantageExcellent interpersonal skillsHigh level of urgencyFriendly dispositionProfessional
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