Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.Job DescriptionThink you've got the charm to rock our front desk?We're on the lookout for a vibrant, people-loving Receptionist to own the front desk and keep things running smoothly. If you're the kind of person who can juggle tasks with a smile, thrive in a fast-paced environment, and make everyone feel welcome, then it's time to join the iKhokha hustle!So, what will you do?You will be the first point of contact for iKhokha by welcoming merchants and service providers who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.In addition to the above, you will:Serve as the first point of contact for merchants, visitors, service providers and employees, ensuring a welcoming and professional environment and that they are attended to.Answer, screen and route incoming phone calls with clarity and efficiency; take accurate messages and relay them promptly.Manage visitor sign-in procedures, issue visitor badges, and inform relevant staff of arrivals. Ensure compliance with security protocols.Provide exceptional service to clients and visitors, addressing inquiries and resolving issues with a positive and helpful attitude.Ensure the reception area is clean, organised, and presentable at all times.Address or escalate any issues promptly to maintain a professional appearance.Receive, sort and distribute incoming mail and packages; prepare outgoing mail and packages and arrange for courier services as needed.Perform general administrative tasks.QualificationsGrade 12 National CertificateDeal breakers:Clear command (verbal and written) of the English language.Strong communication and interpersonal skills, with the ability to interact effectively with a diverse range of individuals.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) advantageous.Excellent organizational and multitasking abilities.Strong attention to detail and the capacity to handle various tasks efficiently.High level of professionalism, including a professional appearance and courteous demeanour.Additional Skills & Knowledge:Ability to handle sensitive information with discretion and maintain confidentiality.Ability to adapt to changing priorities and handle unexpected situations calmly and effectively.Perks of joining the Tribe?Work in a high-growth company with tangible results you're accountable for.Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.Visionary leadership.Seize the opportunity for study leave.Access to on-demand learning at your fingertips.Experience a friendly, collaborative culture with a team of all-round-lekker humans (it's true, we surveyed our Employees, and they told us so).If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.Seniority levelEntry levelEmployment typeFull-timeJob functionAdministrative
#J-18808-Ljbffr
