Receptionist Global Grade 06

Key Output • Respond to internal and external telephonic customer requests and queries received through the switchboard.
• Politely and professionally receive and attend to all visitors.
• Greets visitors, handles incoming calls and performs general administrative duties.
• Assist other administrative staff with overflow work, including but not limited to word processing, • Data entry and internet research tasks.
• Effective self-management and performance ownership.
• Communication, professional telephone manner and etiquette.
• Creation of PR/Goods receipt.
Qualification, Experience and Competencies • Grade 12 • At least 2 years' experience in an Administration position.
• SAP experience would be an added advantage.
• Customer service experience.
• Fluent Verbal and written communication in relevant business Language.
• Professional Conduct.
Customer service orientation.
• Sound judgment, Attention to detail, • resilience (stress handling), • drive/initiative, rule orientation, assertiveness and Punctuality.