Reception Manager / Front Of House - Hoedspruit

Reception Manager / Front of House - HoedspruitDate Job Posted: 07-Aug-2024
Location: Hoedspruit
High-end Lodge close to Hoedspruit is looking for a Reception Manager / Front of House.
Responsibilities: Maintain a positive attitude and friendly demeanourWelcome guests as they arrive and check out guestsManage incoming callsRespond to all guest questions and requestsAccept payments and perform other administrative dutiesPrioritize and manage tasks independently, with good planning and organizational skillsBe proactive, using initiative and creative flair when requiredRequirements: Matric / Grade 12Diploma or equivalent in Hospitality Management (Beneficial)At least 2 years experience in a similar role, preferably in a high-end safari lodge or hotelExcellent Reception and Front Office controlExcellent customer service skills, including the ability to handle difficult situations with professionalismGood understanding of lodge operationsAttention to detail is crucial for ensuring guest satisfaction and maintaining the lodge's high standardsStrong verbal and written communication skills essential for interacting with guests and staffComputer literate, including MS Office Suite, Reservation systems, POS systems, and financial systems (Debtors)Strong financial sense and sound knowledge of proceduresStrong stock control experiencePackage on offer: Market-related salary depending on experience and qualificationsAccommodation and laundryWork cycle – 3 weeks on, 1 week offAbility to work irregular hours, including nights, weekends, and holidays15 Days Annual LeaveJob ID: 354163
Job Title: Reception Manager / Front of House - Hoedspruit
Employer Type: Game Lodges
Job Type: Full-time
Province: Limpopo
Town/City: Hoedspruit
Salary Type: Monthly
Salary: R12-15K + Live in
Start Date: ASAP

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