Job Description:
Radiology Administrator Basinghall Clinic, London EC2V 5BQ Permanent £27,650 + Excellent benefits Full time hours – 40 Hours per week (Shifts are Monday to Saturday via departmental rota) We make health happen. Role Overview You will provide and maintain efficient administrative services for the Basinghall Radiology Department, ensuring a high quality service is delivered to patients, staff and Consultants, with particular secretarial support for all Radiology reports. You'll be working as part of a multi-disciplinary team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.
You'll help us make health happen by: Having administrative rights to SECTRA system in order to proof, edit and print all completed reports from RIS/PACS system, making sure all exams that have been arrived match the reports. Read context of report to ensure the correct exam was carried out and flag out any discrepancies before completing the task in RIS.Having a good knowledge of the Radiology booking system (RIS) in order to assist the admin team with the scheduling of examinations and front desk duties when required ie. staff on annual leave, sickness .Ensuring that all addendums appear correctly on the PACS/RIS system ,ensuring that they are signed by the radiologist before the end of their reporting session.Setting up the daily RIS lists for Basinghall Clinic and ensuring these align with the relevant patient booking system of the clinic, for example BOSS/Meddbase.Ensuring the Ultrasound Service administration is managed effectively, working closely with clinicians within the centre.Monitoring the departmental email inbox queries, addressing them to the right area of the department.Take information from patients in a polite and professional manner, updating patient/doctors details at each appointment and inputting all information correctly onto the computer systems according to clinic procedure.Receive and act upon telephone enquiries to the Radiology service, ensuring appropriate telephone etiquette and world class standards of professionalism is maintained at all times.Build positive relationships with Consultants and referring clinicians to the Radiology service.Key Skills / Qualifications needed for this role: Direct facing Patient/Client interactionAdministration experience within a healthcare environmentSome radiology experience or knowledge is desirableDirect facing Patient/Client interactionProven experience of delivering customer services to an exceptionally high standardExcellent organisational skillsIT literate – Microsoft office proficientExcellent communication skills and strong interpersonal skillsExcellent telephone skillsExcellent attention to detailBenefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sellBupa health insurance as a benefit in kindAn enhanced pension plan and life insuranceAnnual performance-based bonusSupport with travel costs via a season ticket loan or cycle2workVarious other benefits and online discountsFree onsite massages as a recognition for your hard workOpportunity to participate in our annual awards ceremonyWhy Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
AdministrationLocations:
Clinic - Basinghall
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