REQUIREMENTS
Bachelor's Degree or similar in Engineering or a related field
IATF 16949:2016 First and Second Party Auditor Certificate
Core Tools Certificate (APQP, PPAP, FMEA, MSA, SPC)
5+ years experience working within Quality Management Systems
Knowledge of customer-specific requirements (Ford/ Toyota/ Isuzu)
Knowledge of 8D Process and various step (i.e. D0 – D8)
Knowledge of the IATF CARA System
CORE COMPETENCIES
Strategy: the ability to think and act in a strategic way
Can lead and act consistent with the company's strategy and values
Able to demonstrate strategic problem solving, good decision making and sound judgment based upon data
Demonstrates sound business and technical acumen
Shows a high degree of intellectual rigour during problem-solving
Talent: the ability to build and develop talent
Demonstrates ability to develop self and others
Shows evidence of continuous learning
Demonstrates performance leadership
Approach: the ability to demonstrate an effective approach to engagement and problem-solving
Actively present on the shopfloor promoting/ educating/ communicating regarding critical warranty impact on business
Energized, enthusiastic and positive approach to everyday
Able to build trust and engage others
Can build or contribute to an inclusive team environment
Demonstrates strong interpersonal communications
Exhibits a strong professional presence
Results: the ability to achieve planned results
Demonstrates a strong customer focus through planning, actions and communication
Acts with initiative and urgency
Shows the ability to be a change leader with adaptability and continuous improvement
Ability to hold oneself and others accountable for results
Demonstrates the ability to leverage all available resources to achieve results
RESPONSIBILITIES
Maintenance and improvement of Quality Management System in line with IATF 16949:2016 and customer-specific requirements
Site Administrator for Compliant Pro and Ease system
Ensure document control within the CompliantPro system
Maintain and coordinate audit schedules for system, product, customer, third-party and special process audits
Conduct internal systems audits for QMS according to the requirements of IATF 16949:2016 and customer-specific requirements
Coordinate and execute third-party audits
Timeous submission of certification/ surveillance audit corrective actions, on the IATF CARA system
Log and issue all corrective actions resulting from audits, via the CompliantPro system
Coordinate and drive all corrective actions resulting from audits
Conduct an effectiveness review of all corrective action close-outs
Maintain and coordinate the manufacturing process audits via the Ease system
Raise IT tickets for the Quality department, CompliantPro and Ease systems, when required
Maintain and coordinate various action plans (e.g. Ford Q1 Action Plan, RFMEA, AB-MSA, etc.)
Liaise with Ford STA on action plans relating to Ford Q1 Action Plan/ RFMEA/ AB-MSA
When required, update the Ford Covisint site (e.g., Ford GSDB, Special Processes uploads, etc.)
Monthly update of the company's quality dashboard
Daily, weekly and monthly reports for quality objectives, key plant performance indicators, CAPA, etc.
Compilation of annual management review
Raise PR for the Quality department in the purchase requisition system
Conduct plant-wide training related to QMS/ Quality Awareness
Conduct CompliantPro system training for new employees
Assist with vendor audits on request, and ensure formal record keeping and system update
Assist with supplier/ customer PPAP on request, and ensure formal record-keeping and system updates
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