Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.This position is for a Productivity Partner to partner with relevant stakeholders on challenges regarding safety and reliability through best practices (e.g., maintenance scheduling, parts planning, equipment health checks, technical training) across the Phalaborwa Area.Key ResponsibilitiesTo assist stakeholders in achieving:High equipment availability, reliability and productivity through improved maintenance and operation practices to ultimately reduce the equipment total cost of ownership.Improve MTBF (mean time before failure) and/or reduce MTTR (mean time to repair) by supporting the maintenance schedule, parts selection and inventory forecasting, technical coaching and training, equipment health checks.Coordination with machine down support and 24/7 customer assistance programs.This position requires ample time spent per site, i.e., starting up a performance contract or completing a specific project.Excellent communication skills, lead by example, passion for maintaining equipment as well as sharing equipment knowledge, working according to Sandvik standards & procedures.Assist customers with forecasting components replacement or repairs, maintenance improvement initiatives.Monthly customer reporting including parts consumption and investigating excessive consumption.Manage all on-site services, including but not limited to ad hoc field services and vendor managed inventory.Your ProfileGrade 12 (Matric) or equivalent qualification.Tertiary Diploma in engineering/Managerial program in operations field.Trade Certificate of Competence: Diesel Mechanic, Auto Electrical, Millwright, Mechanical Fitter.Minimum 3 years' experience working as Field Service Technician/managing performance contracts/supervising maintenance crews.Basic computer literacy.English proficiency.Valid driver's license.Full physical & medical certificate to work in a mining environment.Product specialist in Sandvik equipment range.Experience in:Maintenance of earth moving equipment.Underground & Open cast mining environment.Sandvik equipment knowledge.Field service and performance contract involvement.How To ApplyPlease apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers.Applications close: 3 September 2024.Please note that, in line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.
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