Product Support Engineer - Digital Mine

Required Skills-Experience with Linux administration, Microsoft Server, IIS and SQL Server-Coding exposure to C, C++, Python, Java, HTML or similar-Sound knowledge of current network and communications technology-Ability to read and interpret electrical wiring diagrams-Ability to diagnose, troubleshoot, problem solve and manage resolution to technical system issues-Able to manage and prioritise simultaneous demands in accordance with agreed key performance objectives-Excellent oral and written communication skills, with a high level of attention to detail-Customer service focused, with a strong work ethic and ability to work unsupervised-Good interpersonal and teamwork skills and ability to develop effective customer relationships-Commitment to working safely and ensuring compliance with relevant policies, procedures and legislationQUALIFICATION AND EXPERIENCETertiary degree in IT, software or computer engineering (or equivalent experience)Experience in an engineering, IT, communications / networking technology, or other technical positionProject management / coordination experienceIndustry experience in a mining environment or with mobile fleet equipmentExperience with the use of helpdesk / ticketing applications