Job DescriptionManage costs / expenses within approved budget to achieve cost efficiencies.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.Maintain expert knowledge on relevant legislative amendments, industry best practices, and provision of proactive advice and solutions to relevant stakeholders.Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.Implement and maintain sound business processes that minimize risk and deliver quality requirements specifications.Initiate and manage product research, data mining, and quantitative analysis to ensure sustainability and future competitive growth.Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services.Manage own development to increase own competencies.Application Closing Date26/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
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