Minimum Requirements:Matric (Grade 12)Suggested Minimum Years of PM Experience: 4-6 yearsRecognized as full owner of a product or multiple featuresIdentified, led and released changes or enhancements that improved customer satisfaction and/or commercial impact.Demonstration of thorough product development knowledge, including the ability to develop related business cases, content and product plans.Successful participation in customer engagements.Education to Qualify: Bachelor's or Master's degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.Responsibilities:Customer Focus• Interacts frequently with customers, generating customer requirements.• Anticipates customer needs and prioritizes those for the organization.• Analyzes and interprets market trends, driven by the latest news/incidents, particularly competitive announcements and events.• Predicts short-term market changes and implications on the product.• Continuously aims to meet customer expectations without compromising the commercial viability of the product.Data-Driven Decision-Making & Analysis• Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.• Demonstrates the ability to make trade-off decisions between potential product capabilities.• Evaluates product hypotheses in a quantitative manner, including A/B testing for interactive products.• Generates new ideas by analyzing product data for insights.Go to Market & Product Marketing Lifecycle• Supports the go-to-market strategy with clear communication of customer requirements and timelines to stakeholders.• Assists in launch plans through coordinated development with external customer-facing teams such as marketing and sales.• Answers sales and customer questions regarding feature function, pricing, packaging, value proposition, and competition.• Offers Train-the-Trainer sessions in support of operations for market rollout.• Assists in creating collateral for sales demonstrations and customer events.• Outlines key milestones, outcomes, and deliverables during go-to-market and product strategy planning.Product Delivery & Development Lifecycle• Solves customer issues with product features that achieve business goals and metrics.• Has a deep understanding of his/her feature area and develops prototypes.• Participates in product discovery, according to defined processes, for new product development.• Manages portions of the product lifecycle.• Is familiar with SDLCs as identified by management (e.g., agile processes).Strategy & Commercial Acumen• Determines strategic product vision and priorities for a feature area, shaping and championing future product direction.• Independently uses information derived from competitive analysis to drive product direction and strategy.• Understands, formulates, and budgets the operating costs required to deliver the revenues.• Creates product development plans including opportunity assessments and business cases.Technical Skills• Considers high-level technical approaches to use when prioritizing functionality.• Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.).• Has a firm grasp of data and technical architecture principles and best practices.
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