It's fun to work in a company where people truly BELIEVE in what they're doing!
Value Added Services stands as a robust and expanding Division within the PnP Landscape, encompassing three key business units: Financial Services, Value Added Services, and Cellular.
Financial Services covers Banking, Transactional activities, Lending, and Insurance. Meanwhile, Value Added Services includes Bill Payments, Prepaid Electricity, and Ticketing, encompassing diverse areas like Travel, Events, Lotto, as well as a range of third-party and proprietary virtual and physical gift cards. Within Cellular, offerings span pre-paid airtime, handsets, accessories, and the innovative PnP Mobile, our in-house MNVO.
As part of the Value-Added Services Team, you'll step into a distinctive role, collaborating within a well-established and evolving team under the umbrella of a large corporate structure. This position provides a unique blend of benefits: the agility, dynamism, and innovation of a cutting-edge division, coupled with the extensive support and cross-functional exposure inherent in a big corporation.
Here, you'll have the opportunity to leverage the advantages of working in an agile, youthful, and forward-thinking environment, while gaining valuable insights and experience through seamless integration with Marketing, Retail Operations/Stores, Information Systems, Commercial, and Finance departments.
The purpose of this role is to lead customer centric product design, development, deployment, and management with the aim of driving Financial Services revenue and associated retail turnover. The incumbent will be required to collaborate and execute the strategy for the portfolio and ensure the end-to-end value chain is functioning optimally, ensuring operational effectiveness.
Minimum requirements Commercial / Financial degree or equivalent NQF level 7 At least 5 (five) years banking/insurance/credit experience At least 5 (five) years' experience in products development and/or management Experience in Retail is advantageous Data Analysis and interpretation Solid understanding of Commercial Contracts Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and the Internet Good communication, analytical and presentation skills Competencies Solutions-oriented, can-do attitude; self-motivated Strong organizational & prioritization skills Excellent communication skills, both verbal & written Ability to interact with internal & external stakeholders at associated levels. Strong relationship management with resilience and some assertiveness Adaptable to change. Comfortable with learning and adapting to new systems. Strong team player Collaboration and Networking Define the portfolio roadmap by incorporating the respective products and services plan. In conjunction with the HOD: Financial Services and strategic partners, develop competitive responses to new market entrants for the portfolio. Identify customer behaviour change requirements and link these to product pricing and features.
Be the custodian for all the respective product portfolio knowledge and information as well as related cost centre management. Collaborate with the respective stakeholders to ensure the product value propositions seamlessly integrate into customer value propositions to enable the acquisition and retention of customers, that enhance the PnP Retail proposition. Responsible for updates and changes of product and process documentation.
Provide exception reporting on revenue leakage in maintaining key product performance indicators for the respective product portfolio. Implementation of new product or changes to existing products into the business. Conduct annual review of product, pricing and features and recommend guidelines to ensure market competitiveness. Monitor and evaluate the performance of the product, by considering the targets achieved, acquisition, volumes and revenue generated. Set periodic KPI/Steering Committees with respective partners, as defined in the supplier management policy. Design and execute on focused campaigns together with the Marketing team, agency, and financial service providers.
Closing date: 28 August 2024 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are
At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.
Our Mission We serve with our hearts, we create a great place to be and with our minds, we create an excellent place to shop.
Our Values Our values are deeply embedded in our culture and guide our actions:
Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business. Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded.
Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.
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