Process Manager: Stock Management (Contract)

Key Responsibilities

Management and coordination of the Stock Administration and Process teams.
Engagement with Operations, Merchandising, Logistics and IT Management on stock-related policies, support requirements and SLAs.
Oversight and reporting of service performance to SLAs.
Operational reporting on queries, issue types and trends.
Oversight of stock process management including stock take application, burglary and loss handling, and claims handling.
Oversight of stock-related administrative support, including stock process monitoring, query handling and issue resolution.
Identification of process improvement opportunities.
Engagement with Operations, Logistics, Business and IT on implementing process improvements.
Involvement and monitoring as a key stakeholder in any process projects affecting stock.

Qualification and Experience

Bachelor's Degree (Internal Audit / Finance / Finance Systems) (Mandatory)
5+ Years' experience Post Qualification
Exposure to stock systems and stock tracking (Advantageous)

Skills

Personal attributes
Finance Systems
Deadline driven
Team player
Motivated
Attention to detail
Ability to problem solve
Ability to influence
Flexible to adapt to changes

Behaviours

Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective.
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
Business Insight - applies market and business insights in order to drive organisational objectives.
Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner.
Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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