Job Description
The Pre-owned Vehicle Sales Manager will report to the Dealer Principal (DP). The primary purpose of the position is to maximize sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls, and composite figures that will enable necessary improvements and corrective actions to achieve results.
Position Overview
Specific Role Responsibilities
Manage, monitor, and report on budget variances and provide solutions.
Ensure that the assets, resources, and equipment are managed in a manner that enhances cost-effective utilization.
Contribute to the development of the appropriate strategy and set targets within the area of accountability.
Manage operational risk and risk mitigation initiatives.
Implement and manage end-to-end processes.
Define standard operating procedures (SOPs).
Monitor and report on progress against the operational plan and make adjustments where required.
Resolve problems with the necessary discretion and guidelines.
Plan, manage, and monitor governance compliance processes in the area of accountability to manage risks and expose liabilities.
Plan and organize sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
Ensure vehicle stock is managed in accordance with company/OEM/Importer policies.
Initiate and structure sales deals to ensure maximum profits from vehicle sales are achieved.
Adhere to current legal compliance, e.g., FICA regulation, POPI Act, and Consumer Protection Act (CPA) and others.
Maintain content on digital and social media platforms in accordance with OEM/Importer and organizational standards.
Assist new vehicle sales with trade-ins and evaluations.
Risk Management, Compliance with group process policy.
Customer Care Standards Procurement Trade-in processes.
Outright purchase process.
Trade Sales-trade-ins sold directly to the Trade.
Vehicles kept for stock.
Appraising vehicle value.
Social Media Marketing.
Qualifications and Experience
Matric.
Higher Certificates and/or Advanced National Certificates in Sales and Marketing preferable.
3 - 5 years working experience in the motor sales industry with a proven track record.
3+ years automotive sales management experience.
Must have previously handled a new and/or used car stand of approximately 50 units.
A valid South African driver's license.
Skills and Personal Attributes
Apply selling techniques for parts.
Business and Operations Management.
Conflict Management.
Customer Service.
Developing sales.
Fleet Sales Management.
Functional Policies and Procedures.
Governance, Ethics, and Values.
Managerial Competence.
Operations Risk Management.
Perform selling of vehicle parts.
Planning, monitoring, evaluation, and reporting.
Problem Solving and Analysis.
Product and/or service knowledge.
Sales of non-OEM parts and accessories.
Structure and operation of vehicles and components.
Understand customer patterns to sell parts.
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