Clockwork is seeking an experienced Public Relations Group Account Director (GAD) to lead and drive strategy for a portfolio of clients over various sectors. The ideal candidate will excel in delivering innovative PR solutions, managing teams, and ensuring top-tier client service.
Key Responsibilities: Strategic Leadership: Provide clear strategic direction, ensuring accounts meet goals and align with agency objectives. Client & Team Oversight: Lead client accounts, handling high-level escalations. Mentor Account Directors, Senior Account Managers, and Account Executives to achieve exceptional results. Project & Crisis Management: Oversee campaign execution, budgets, and timelines. Lead crisis management, offering expert guidance during critical moments. Business Development & Media Relations: Drive growth within existing accounts and support new business acquisition. Build and maintain media relationships to benefit clients and the agency. Performance Accountability: Ensure client satisfaction, financial management, and consistent achievement of KPIs.
Key Qualifications: Experience: Strong PR background over a broad range of brands and sectors. Proven success in leading multiple accounts and growing portfolios. Leadership: Skilled in managing and mentoring teams, creating a high-performing, positive work environment. Project & Financial Management: Proficient in project management tools and budget oversight. Ensure timely, on-budget project delivery. Crisis Management: Experienced in handling crises and providing strategic advice to protect client reputations. Media Relations: Established media contacts over various sectors. Able to transfer relationships to teams and keep strategies relevant. Communication & Presentation: Strong communication and presentation skills, representing Clockwork professionally.
Additional Expectations: Proactive Growth: Continuously seek opportunities to improve account performance and stay updated on industry trends. Client-Centric: Build strong client relationships, addressing challenges proactively and ensuring long-term success. Operational Excellence: Manage financial processes efficiently, meet SLAs, and optimise account performance.
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