Job title : Polar Travel Advisor Job Location : Western Cape, Cape Town Deadline : December 06, 2024 Quick Recommended Links Jobs by Location Job by industries The Opportunity Awaits!
As a Polar Travel Advisor at, you'll immerse yourself in a dynamic sales culture, showcasing your prowess in prospecting, upselling, and cross-selling to our esteemed clientele.
Your mission?
Drive results against targets, elevating our top-line growth while delivering outstanding customer service that goes above and beyond.
Collaborating closely with our Global Customer Services team, you'll play a pivotal role in curating unforgettable experiences for travelers worldwide.
Responsibilities: Meet and exceed monthly sales targets while prioritizing outstanding customer service.
Qualify and disqualify inbound leads efficiently, bringing to bear multiple channels including calls, emails, live chat, and Salesforce.
Convert sales leads promptly and adeptly, adhering to standard operating procedures.
Improve revenue by promoting and selling our wide range of products through upselling and cross-selling techniques.
Initiate outbound relationship calls to travel agents and prospect lists, fostering valuable connections.
Engage with travelers to discern their unique needs, ensuring each journey is perfectly tailored.
Navigate the sales process seamlessly, adhering to established frameworks and methodologies.
Provide post-sales support via phone and live chat, ensuring a smooth customer journey.
Skills and Experience: At least 3 years of experience in sales at the front lines, preferably in a sales-focused setting related to travel.
Proficiency in English.
A proactive approach to customer interactions, demonstrating initiative and expertise.
Exceptional communication skills in English, both verbal and written.
Flexibility to work varying shifts, including weekends and holidays.
Proficiency in computer programs, with experience in reservation systems and CRM tools preferred.
Strong organizational and time management abilities.
Consistent track record of cross-selling to customers.
Resilient with a passion for sales, customer service, and travel.
Growth mindset with a dedication to continuous learning.
Sales / Retail / Business Development jobs