AREAS OF RESPONSIBILITY: Customer Experience Be professionalApproach all customers, greet, smile and offer assistanceIdentify customer needs in order to provide optimal experienceTakes responsibility for serving the customer and finding solutions to customers' queriesApply Selling SkillsMeet customers needs and expectations by asking, listening to and advising customers as to options/services/products availableOffers alternatives to the customer if merchandise is not availableAchievement of sales and unit targetsKnows what new lines and promotions have come into the storeSpecialise in all departments through focussed supplier training and prescribed booklist completionStore Disciplines & Productivity Opening & closing procedures are followedTo ensure all merchandising principles are in place at all times and that every item is ticketedMinimise ShrinkageEnsure accurate stock counts & checking of product expiry datesCash handling - assist at point of sale and with cash upsJOB SPECIFICATIONS: Grade 12Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge) and/or Minimum 3 years retail sales experience (2 years industry specific)Relevant Degree in Homeopathy, Naturopathy, Phytotherapy, Chinese Medicine or any qualification in the natural space.Very good written and verbal communication skillsAbility and willingness to work weekends and extended retail hoursCompetency Assessment AchievedOFFER: Remuneration based on a 'cost to company' model and performance incentives.All permanent team members are required to join the company's provident fund and risk benefit.Medical aid options are available.20 days annual leaveBirthday leaveTeam member discounts on in-store and online purchasesOngoing learning and development through our in-house Wellness Training Academy and supplier training.Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
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