THE OPPORTUNITY We have an opportunity for an experienced People Partner: Employee Relations to join our People team.This position aims to provide an adequate and professional Employee Relations (ER) support service to the business to ensure adherence to all company policies, procedures and relevant labour legislation. This role involves frequent travel to various Hungry Lion stores as well as remote support to management teams. Key stakeholders include leadership and management teams across the organisation, labour institutions and unions.
DUTIES/ RESPONSIBILITIES Employment Relations: Manage employee relations ensuring the consistent application of people policies and practices, including coaching/counselling, employee investigations, progressive discipline and problem resolution.Consult and coach line management on people decisions (e.g., staffing, development, employee relations, etc.) to ensure that they align with the people strategies.Remain knowledgeable and up to date in terms of all labour legislation and applicable Sectoral Determination.Equip management to conduct effective disciplinary hearings.Attend to or coordinate disciplinary appeal hearings.Advise management on the formulation of disciplinary charges, when necessary.Facilitate employee grievances and manage grievance hearings.Prepare for and represent the company at the CCMA.Assist and guide line managers to prepare for, and represent, the business in labour disputes.Consult with the management team regarding labour compliance and intervene where necessary.Provide advice and assistance on various HR processes and practices to employees and line managers.Monitor performance indicators, absenteeism, grievances, disciplinary processes and other employee wellbeing matters.Develop positive, professional working relationships with internal and external stakeholders, including trade unions and labour departments.Risk Management: Identify and mitigate risks to the organisation.Initiate corrective action where required.Implement preventative measures to keep risks at acceptable levels.Analysing and Admin: Analyse People reports and provide feedback to management.Identify trends using data and action accordingly.Ensure data integrity of reports and information.Organise and maintain records, documents and paperwork to ensure compliance and confidentiality.Ensure that case files are completed and saved correctly.Ensure that any documentation that is submitted to the Department of Labour is accurate and on time.REQUIREMENTS Essential: Relevant tertiary qualification.3 - 4 years of experience in a People team with specialisation in Employee Relations.Experience liaising directly with unions and acting as the company representative at the CCMA.Valid driver's licence and willingness to travel.Desirable: Quick-service restaurant (QSR) or similar industry.COMPETENCIES Proactively mitigate risk: This is crucial as it involves identifying and addressing potential issues before they escalate.Planning and organising: Effective planning and organisation skills help manage multiple tasks and responsibilities efficiently, which is vital in handling employee relations cases.Integrity: High ethical standards and honesty are fundamental in building trust and maintaining credibility in the role.Interpersonal skills: Strong interpersonal skills are essential for building relationships, resolving conflicts, and communicating effectively with employees at all levels.Deciding and initiating action: The ability to make sound decisions and take initiative is important in addressing employee issues promptly and effectively.Assertive: Assertiveness helps in confidently expressing opinions and standing up for what is right while respecting others.Coping with high pressure and setbacks: Resilience and the ability to stay calm under pressure is crucial for managing difficult situations and maintaining a positive work environment.Persuading and influencing: The ability to persuade and influence others is key in negotiating and gaining buy-in for policies or solutions to employee issues.Adapting and responding to change: Flexibility and adaptability are important in responding to the dynamic nature of employee relations and the changing work environment.Quick but logical thinker: Being able to think quickly yet logically helps in making well-reasoned decisions in time-sensitive situations.Conflict resolution: Specifically focusing on the ability to mediate and resolve conflicts effectively.Closing date for applications: Monday, 8 July 2024 at 8am
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