People Operations Assistant

We are looking for a People Operations Assistant to join our dynamic shared service centre in Cape Town.This is a full-time role reporting into the People Process Lead and works on a shift pattern of either earlier, core, or later hours agreed on a monthly basis.ABOUT THE ROLEThe People Operations Assistant manages the day-to-day operations of an employee life cycle, ensuring that all systems, processes, and administrative work are completed with accuracy, efficiency, and to stakeholder satisfaction.ResponsibilitiesBeing the first point of contact for employees and managers on transactional matters.Administrating the transactions for day-to-day employee requests and enquiries.Supporting and delivering a full range of administrative services. These include but are not limited to: issuing staff contracts, supporting with onboarding enquiries, probation review process, benefits information, staff data entry, staff changes to contract and employment, annual appraisal support, etc.Workday (HRIS) admin.ABOUT YOUYou'll bring with you:Either previous experience of working as an HR administrator or co-ordinator, or recently graduated in an HR discipline but able to learn fast and upskill at pace.Experience of working with high volumes of transactional admin, ideally in an HR shared service centre.You are familiar with fast-paced volume and delivering against SLA's whilst maintaining accuracy.You are able to interact well with and provide good levels of stakeholder service to the business in a range of mediums from e-mail to telephone and some face to face.WHAT WE OFFERFor the right candidate, we will offer a competitive salary, 20 days holiday, and a selection of benefits that include Discovery Medical Aid contribution and EAP, Pension contributions and Risk, company swag, socials, and more.
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