Parts Sales Representative

MAIN PURPOSE OF JOB: External Customers. Adhere to targets set out with Line Manager. To ensure a profitable parts department through the availability and delivery of correct parts. The outcome is profitable sales to parts and accessories customers and will be considered successful under the following circumstances: All OEM all orders require full deposit. Follow up on existing customers, twice a week, Line Manager, purchased stock not sold. Give sound advice on product knowledge. Understand and meet/exceed client requirements/expectations timeously. Accurate and timeous supply of parts. Priority requirements attended to first. Build relationships through positive communication and feedback. Experience in sales preferred Great customer service skills Strong verbal communication skills required Three to five years of experience in customer service Visits assigned customers. Planning sales strategies. Plan and forecast sales goals. Ability to work independently. MAIN JOB FUNCTIONS: Understand and meet client needs and requirements, timeously and supply correct parts. Check stock availability and provide feedback within an hour. Locate parts required and deliver timeously and identify parts not in stock and commission sales. Do quotations timeously and accurately and follow-up on lost quotes. Order Parts, with the authority of the Parts Manager. Resolve customer queries. Meet and exceed agreed targets. Follow up on clients and back orders. Friendly, polite, and courteous towards all customers. Develop yourself to provide customer satisfaction, gain product knowledge, improve skills and attitude, set a good example for fellow employees. Cross departmental disciplines.