About the role Sytner Sunningdale BMW / MINI is looking for a friendly and enthusiastic Part Time Receptionist/Host to join our fantastic Team at BMW and MINI. As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW/MINI. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage some incoming calls.
Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About You You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently liaise and speak to customers. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service. To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer.
You will also need to collate customer knowledge and anticipate their needs; excellent organisational and preparation skills are required coupled with a genuine passion for detail.
Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
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