Outbound Call Centre Consultant

Duties and Responsibilities:We are seeking a dynamic individual to join our team as a Debt Consultant. Responsibilities include:Conducting cold calls to potential clients.Managing client interactions and processes in accordance with company procedures.Utilizing tech-savvy skills to streamline tasks and enhance client experience.Analyzing clients' financial circumstances, including credit scores and budgets, to offer suitable debt management solutions.Providing consultative guidance to clients on managing their debt effectively.Personality Traits:The ideal candidate will possess the following traits:Self-motivated and driven to succeed.Ability to thrive in a fast-paced environment and work well under pressure.Openness to change and adaptability to evolving situations.Possessing a persuasive nature with a focus on sales.Basic Requirements:Candidates should meet the following criteria:Matric or NQF Level 4Clear ITC (credit) and criminal record.Previous experience in debt review is advantageous.Excellent communication and interpersonal skills.Previous outbound call center experience is beneficial.Additional Information:No weekend or public holiday work is required.If you meet the requirements and are ready to embark on a rewarding career in debt consulting, apply now to join our team!
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