Responsible for the creating and processing of sales orders received from clients on a daily basis on NAV.Open and manage weighbridge tickets on NAV.Updating the load sheets and production planning sheet daily. Coordinating daily sales, schedules, and administrational duties with the warehouse and Marketing teams.Handling customer inquiries and issue sales credit notes.Purchase orders, invoicing and related administration.DescriptionObtain and verify New Customer application documentation.Open new Customer accounts on NAV.Manage and maintain Company's Customer and client Data Base.Maintain records of trade agreements, correspondence, and special prices.Open Sales orders on NAV for Customer orders.Verify customer information, delivery date, time and transporter information are correct.Maintain all open orders on NAV.Act as the primary internal point of contact for customers, marketers and managers.Ensure the smooth running of sales process. Administration of customer suggestions and complaints by the customers and report them to the production department (Customer complaint management).Processing of customer invoices, when applicable.Follow-up on short payments. Obtain all signed POD's from Transporters: Customer copy, Dispatch copy, security copy and weighbridge ticket.Ensure all documents are attached to the POD: Dispatch, security, and weighbridge ticket.Scan all signed POD's and attach unto sales order on NAV.Follow-up on all POD queries.Process credit notes on sales and authorized discounts granted.Ensure all supported documents are attached.Continues follow-up on all discrepancies.Open and Invoice Purchase orders on NAV.Link the SO and PO for the load, ensure the tariff and weight is correct.Attach all necessary documents.Request vendor invoices and statements.Continuous liaison with internal departments and suppliers regarding relevant transactions.Deal with suppliers and resolve all outstanding queries timeously.Grade 12Minimum 3-5 years' experience in Sales Administration.Must be fluent in Afrikaans and English, writing and speaking.Must be able to work overtime and be available after hours to meet business requirements.People skills and team player.Mathematical and analytical skills.Planning, organizing, and control skills.Accuracy and precision.Customer orientated: Internal and external customers.Ability to work under pressure.Ability to prioritize and work on your own initiative self-confident.#J-18808-Ljbffr
