Who are we?
Sanlam Corporate forms part of the Sanlam Group which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members.
We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow. We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent.
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
What will you do?
The Operations Specialist is accountable to deliver on all operational functions and processes within Sanlam Corporate Investments, including investment operations, investment and annuity policy administration, compliance and risk management, expense management assisting product heads with coordinating legal engagements, reviewing and designing efficient and effective processes within the new business implementation and client onboarding and collaborating with other stakeholders such as the Governance team, Internal audit and other business units within Sanlam Corporate.
Sanlam Corporate Investments develops, implements and manages all investment and annuity products offered to institutional clients such as retirement funds, corporate or public sector entities. The investment product set covers Smooth Bonus products, single and multi-managed active portfolios, passive portfolios, liability driven investment strategies and tailored investment solutions.
Key Responsibilities
Financial reporting – work closely with the finance department and Head of Operations and is accountable for accurate and timeous finance information on a monthly and quarterly basis to management.
Compliance and Risk Management – works closely with the Risk, Legal Internal Audit, Governance and Compliance department to ensure best practice compliance monitoring and reporting, regulatory requirements and quality standards.
Support the Head of Operations with acting as an intermediary between the business and other stakeholders on engagements such as Vendor management; Outsource agreements; Corporate Finance, Risk and Compliance matters; Investment Cluster Operations; Internal audit engagement and relationship; Facilities.
Facilitating information gathering for projects and requests from the Group Office.
Operational Process - assist the Head of Operations with identifying gaps, designing and ensuring optimal operational processes and controls to ensure delivery in line with SLA's.
Operations management – provide the operations area with support in terms of new business implementation, client policies, and investment operations.
Work closely with the Pensioner administration team on pensioner onboarding and monthly valuation.
Assist in the Budget preparation & monitoring process as well as managing the expenses process.
Work with the Head of Operations on driving a culture of continuous improvement, innovation, and operational excellence throughout the business.
Systems - evaluate existing processes, systems, and workflows to identify opportunities for improvement and optimization.
Qualification and Experience
BCom Accounting Honours (Post graduate Business or investment qualification would be beneficial).
CA (SA) required.
1 – 3 year's working experience, experience in working with retirement fund or investment administration exposure would be highly preferred.
Experience working with IFRS 17 is advantageous.
Strong commercial acumen.
Proven experience in asset management and insurance.
Knowledge and Skills
Sound knowledge of retirement funds and/or investments.
Working knowledge of operational processes.
Core Competencies
Cultivates Innovation by creating new and better ways for the organisation to be successful.
Client Focus - Building strong customer relationships and delivering customer-centric solutions.
Drives Results - Consistently achieving results, even under tough circumstances.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Resilience - Rebounding from setbacks and adversity when facing difficult situations.
Behavioural Competencies
Organisational Savvy – Maneuvering comfortably through complex policy, process and people related organizational dynamics.
Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
Drives Engagement – Creating a climate where people are motivated to do their best to help the organisation achieve its objectives.
Business Insight – Applying knowledge of the business and marketplace to advance the organisation's goals.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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