One of South Africa's leading retailers is seeking an experienced Operations Manager within the Supply Chain space. The main duties will be to deliver defined Distribution Centre (DC) Supply Chain operations cost effectively and within agreed service levels through operational excellence.Description• Influence and provide input to the development of the Business Unit's (BU's) 1 year operating plan, budget and scorecard and ensure delivery thereof• Ensure effective utilisation of the resources to deliver cost effective availability• Drive operational excellence through integration• Effectively use invocoms to ensure the delivery of team goals through relevant scorecards as per the strategy• Review volumes and ensure optimal planning to meet DC agreed objectives• Contribute to BU's Continuity Planning and ensure adequate contingencies are in place for operational contingencies• Manage and integrate the delivery of the Service Level Agreement (SLA) with key stakeholders, e.g. Transport, Trunking, Cross-Docking and Equipment centre• Implement the agreed continuous improvement activities to reduce cost and improve service• Manage the end to end processes against business standards and operating procedures• Ensure product integrity e.g. preventing temperature rejection, expired stock and damages• Demonstrate effective leadership aligned to the Supply Chain strategy in order to ensure high standards of delivery• Build, develop and entrench a high performance culture within the Supply Chain Operations by providing leadership, guidance, support and hands-on coaching to the managers and staff• Manage the Supply Chain Operations' EE targets, integrated performance management, talent management, succession planning, reward, recognition and employee relations in line with business requirements• Manage and adhere to the companies Supply Chain & Logistics policies, procedures and corporate governance principles• Conduct benchmarking and implement continuous improvement projects• Deliver sustainable community and environmental based activitiesEducation ProfileWhat technical / functional competencies do you require?• Knowledge & process understanding of Logistics & related distribution processes• Working knowledge of inventory management process and systems• PC literacy with specific proficiency in Excel, Word, Outlook and PowerPoint• Ability to anticipate issues & opportunities & act on them pro-actively• Problem solving ability (e.g. day to day operations)• Ability to analyse and interpret figures and information• Understanding of consequential impacts of decisions made. - i.e. good judgement• Understands financial and performance indicators and is able to act according to agreed targets• Able to adapt working hours according to business needs• Able to work in different temperature-controlled regimes e.g. Cold Chain and Frozens' area• Able to manage a diverse workforce• Understanding of process compliance• Proven people skills e.g. facilitation, conflict, change management, performance management and employee relations managementWhat theoretical knowledge (e.g. degree/ diploma) does the job require?• Three year Commerce/ Logistics/ Business Degree or Diploma would be an advantage• Quality assurance background in support of continuous improvement.What experience (e.g. previous exposure) does the job require?• Five or more year's relevant Supply Chain working experience• Experience in managing a large diverse workforce and relevant employee relations• Working in a Supply Chain and Logistics, Retail / FMCG environment would be an advantageApplication InstructionsPlease forward your CV to ******. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful. Contact Name Contact Phone Contact Email Contact Email ****** People FirstWe are committed to people because YOU are important to us
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