Operations Manager (Ns) Cpt Cit

CourierIT invites suitably qualified candidates to apply for the Operations Manager position based in Cape Town. The role is responsible for managing CourierIT Operations, monitoring and controlling branch operations through intelligent planning in line with CourierIT Service Level Agreement. To deliver efficient and cost-effective functionality and sustained profitability of the business operation. To ensure the smooth and optimum running/use of company infrastructure.Key Responsibilities:Route PlanningVehicle Allocation and UtilizationSLA / Service Level ManagementVehicle Departure Time ManagementLate Delivery ManagementCage Exception Report ManagementDelivery Due Date ManagementAll SOP Relating to DriversManaging Trans-ShipmentsManaging and Training Loading Checkers and SupervisorsOutstanding POD ManagementPOD Quality ManagementAll SOP Relating to Driver De-Briefing and POD AcceptingReturns ManagementLoaded Not Assigned Management / Assigned Not Loaded ManagementEndorse POD ManagementManage and Control of All Floor Staff and Delegate Functions, Ensuring All Tasks are PerformedDealing with Daily Queries via Telephone or EmailLiaising and Coordinating with All BranchesHandle All Aspects of HR Pertaining to the DepartmentMinimum Qualification and Skills Requirement:Grade 12 Senior Certificate (Matric)3-Year Degree / 3-Year Diploma would be an advantageMinimum 10 Years' Experience Supervising / Managing OperationsMust have experience and knowledge in managing operational systemsMust be willing to work night shifts, weekends, and public holidaysMust have the capability to plan, organise, control, and perform under pressureMust have managerial / leadership skillsAbility to anticipate and solve problems
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