Operations Manager

Main Purpose / Objective Of The PositionInspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager.Decision Making AuthorityDecisions are based on knowledge of theory and systems. Required to choose from a limited array of systems. Required to choose from a limited array of routines or rules at his/her disposal. Works within specific prescribed policies and guidelines.Experience / EducationA minimum of 3 years in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills would be a recommendation.Skills RequiredQuality/standards awareness and implementationBasic contract managementCoordination SkillsBusiness Writing SkillsFinancial / Numeracy SkillsCall & Query AnalysisComputer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor, MyMCS, Basic MDA KnowledgeKnowledge RequiredIn depth knowledge of GPS lease conditions including house rulesKnowledge of housekeeping principlesAdvanced technical knowledgeKnowledge of Company policies and proceduresAdministration principles and reportingWorking knowledge of statutory requirementsKnowledge of cost budgeting and controlWorking knowledge of the OHS ActKnowledge of the Property Practitioners Act would be advantageousCompetencies RequiredCustomer & Quality focusMethodicalTeamwork and Co-operationProblem solving & Decision makingFinancial & Business AcumenCommunication (on higher level)Tolerance for StressAssertiveDrive and ProductivityMajor Drivers Of Work VolumeGeographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile; Level of Mechanical / Electrical Complexity; Rental Levels; Management complexity & intensity.Interface / Relationships WithInternal: Property / Centre Manager, Lease Administrator, Debtors Administrator, HandymanExternal: Contractors, Landlord, Tenants
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