Job DescriptionThe above position is vacant in Robertville. The overall purpose of this position is to manage several Clients in covering the following key areas: client liaison, HR/IR matters, fleet management, expenses control, investigations, and to ensure the posting of security officers, that all site security requirements are adhered to and that the Client's needs are met.
Minimum Requirements Matric/Grade 12 Certificate or equivalent.PSIRA Grade A registered.Valid Driver's License with own reliable transport is required.At least 10 years' experience in the security industry.Working knowledge of the Firearm Act and firearm competency for business purposes.Staff management experience is required.Computer literacy with expert knowledge of the complete Microsoft package.No criminal record or any pending cases.Sound planning, administration, interpersonal communication, and client liaison skills are required.Strong leadership and organizational skills as well as good interpersonal and communication skills are essential.Knowledge of ISO 9001:2008 Quality Management and its requirements.Police or military background is a plus.5+ years of security management experience.Proven track record as a manager.Well spoken.Strong investigation and report writing ability.Must have estates background.Key Performance Areas (not totally inclusive): Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered.Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.General management and supervision of security staff to ensure that required performance is met at all times.Dealing with all required administration matters.Liaising daily with management on various operational issues.Liaising daily with Regional Management on various operational matters.Ensuring that all HR-related queries are dealt with promptly.Formulating disciplinary actions - strong HR/IR skills.Ensuring the timely submission of reports to both the client and the Regional Office.Submitting relevant weekly/monthly incident and general reports to management.Investigating incidents and reporting on such.Proactive planning on various sites and clients.Must have sound knowledge of the ISO 9001:2008 Management System.Other Personality Attributes: AssertivenessInitiativeStrong leadership abilityPresentableCore Competencies: Analytical, Critical Thinking & Planning skillsLeadership & Self DevelopmentGoal Setting & Organizational skillsDriving & Managing changeDriven for resultsInterpersonal skillsCommunication direction & skillsDevelopment of othersCustomer focusTeamworkWe reserve the right not to make an appointment to any advertised position. Preference is always given to existing employees, but the choice made is purely on merit. Historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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