Operations Manager

We are seeking a highly experienced Operations Manager to join our dynamic team. The ideal candidate must possess a strong background in people management, payments and banking operations, with an additional focus on IT systems. As an EE position, we are looking for South African citizens or South African ID holders who can bring their expertise to manage and streamline our operational processes.Key ResponsibilitiesLead and manage the operations team to ensure smooth day-to-day banking and payments functions.Oversee end-to-end operations processes, ensuring efficiency and compliance with industry standards.Collaborate with the IT department to maintain and improve payment processing systems and other banking technologies.Ensure effective people management, including performance monitoring, staff development, and team motivation.Develop and implement strategies to enhance operational efficiency and drive business goals.Stay updated with the latest industry regulations, trends, and technologies to ensure the company remains competitive.Ensure all operations adhere to relevant legal and regulatory requirements.Continuously improve workflows and identify areas for process automation and technological integration.RequirementsMinimum 5 years of experience in a similar operations management role, with a focus on people management, payments, and banking.Strong IT background with experience in payment processing systems and other banking technologies.Proven ability to lead and manage a team in a fast-paced environment.Excellent problem-solving skills, with a track record of process improvement.In-depth knowledge of South African banking and payment regulations.Strong interpersonal and communication skills.Ability to adapt to new technologies and tools.South African citizen or South African ID holder.Preferred QualificationsDegree in Information Technology, Business Management, Finance, or related fields.Knowledge of automation tools and systems in banking operations.Experience working in FinTech or similar industries.Desired SkillsOperationsBankingOperations ManagementPeople ManagementDesired Qualification LevelDegreeAbout The EmployerClient is based in the financial services sector.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesBusiness Consulting and Services
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