Key responsibilities: Client relationship management: Engage with clients to understand event objectives and gather comprehensive briefs. Translate client requirements into actionable event plans. Serve as the primary point of contact for clients throughout the event lifecycle. Manage client expectations and provide updates on event progress. Conduct post-event debriefs and gather client feedback. Event planning and conceptualisation: Develop creative event concepts aligned with client goals. Produce detailed mood boards and event decks for client approval. Create production schedules and timelines for each event. Coordinate with marketing teams to ensure brand consistency in events. Supplier management and costing: Source and brief suppliers for event services, including venues, catering, technical services, and equipment. Obtain and compare quotes to ensure competitive pricing. Negotiate contracts with suppliers, ensuring the best value for money. Manage supplier relationships and oversee their performance on-site. Budget management and KPI tracking: Prepare detailed budgets and ensure cost-effective event production. Track KPIs such as margins, profitability, and budget adherence throughout the event lifecycle. Adjust financial plans and projections as necessary to ensure the event meets financial goals. Resource and team management: Manage the allocation and scheduling of internal and external resources. Brief and manage event teams, ensuring clear communication on roles and responsibilities. Ensure teams are booked, briefed, and properly equipped to carry out their tasks during the event. Monitor team progress throughout the event lifecycle to ensure deadlines and goals are met. Conduct team briefings before events to align everyone on logistics, schedules, and key deliverables. Event execution and troubleshooting: Oversee the full planning process, from concept through execution and post-event wrap-up. Manage all event logistics, including staffing, scheduling, and equipment. Execute events on-site, ensuring smooth operations and addressing issues in real-time. Manage event teams, briefing them on roles and responsibilities and troubleshooting any issues. Post-event reporting: Provide comprehensive post-event reports, including budget reconciliation, KPI analysis, and lessons learned. Gather and analyse feedback from clients, attendees, and team members. Ensure all documentation is complete and archived for future reference. Skills required: Decision-making abilities. Good writing skills. Ability to communicate at all levels.
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