Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Roodepoort
Contract: Permanent
EE position: Yes
IntroductionWe are looking to recruit a permanent Operations Manager (Distribution) to work for United Pharmaceutical Distributors (UPD).
The role will be based at the Rand Leases branch and will report to the General Manager (Inland).
Job Purpose: Responsible primarily for the effective and efficient distribution management of Pharmaceutical stock and to maximize return on customer deliveries and deliver key distribution objectives in line with the overall business objectives.
Key Performance Areas: Oversee warehouse operationsTo effectively and efficiently manage the day to day distribution operations for the warehouse including inter alia operations, customers, people and processesCost management, including budgetary alignment and capital expenditure (CAPEX)Management of the Distribution customer interface; ensuring customer satisfaction and business growthResponsible to ensure that security and loss control is in line with company guidelines & policies as well as managing pharmaceutical compliance as per regulationsLeads and manages all of the activities of the supervisors in the departments of Receiving, Put-Away, Picking, Packing, Shipping, and Inventory Control and holds direct reports for all day-to-day activitiesSets the standard for leadership in the warehouse and leads by example.
Leads in a manner that is consistent with our organizational cultureParticipates in the employment process and recommends candidates for employment.
Trains, develops and coaches staffPromotes employee development, creative thinking, empowerment and two-way communicationMakes recommendations regarding workflow and overtime when neededEnsures that all policies and procedures are followed accurately and efficientlyOversees administrative staff to ensure that an even flow of orders are released per the order picking scheduleReviews all internal reports to measure and assess operational effectiveness, to ensure timely shipment of all orders and adherence to operational goalsResolves problems that prevent a timely and efficient handling of inbound and outbound ordersResponsible for maintaining compliance with all regulatory and operational proceduresConducts meetings with staff to review performance/results and perform operational trainingEnsures that all department training needs are satisfiedAssists in preparing and maintaining SOP's for Distribution CentreCommunicates with Facilities Department to ensure that preventative maintenance is completed on all stretch wrappers, forklifts, walkie-riders, palletizers, dock-doors/plates, scales, freezers, heaters, lights, material handling equipment and internal assetsPrepares a variety of reports, including Operational Updates for leadership, Gap Analysis and shares the information on an ongoing basisOptimize stock levels, availability and managementEffectively and efficiently manage the company transport at a national level - this includes all components of the company transport offering (internal & courier) and owner driver schemeSkills: Communication skills (both verbal and written)Relationship building skillsInterpersonal skillsIT skills - knowledge of WMS and MS officeKnowledge: Business acumenKnowledge of all facets of supply chain management - including : transport, warehousing, SHEQ, Risk, third party service management, owner driver schemesDeciding and Initiating ActionPlanning and OrganizingAnalyzingDelivering Results and Meeting Customer ExpectationsEntrepreneurial and Commercial ThinkingCoping with Pressures and SetbacksCreating and InnovatingRequired Minimum Education and Qualifications: Business Degree or diploma EssentialKnowledge of operational safety and health requirementsPossess basic understanding of transportation related issuesPossess current knowledge of regulatory requirementsMinimum Experience and Education: Minimum 5 years' experience within Warehouse/Operations/Sales/Retail environment WarehouseManagement of budgets EssentialWarehouse management system
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