Job Overview
We are looking for an experienced Operations Controller to be based in the Johannesburg office. The candidate must have a proven track record within the Clearing & Forwarding industry. The candidate must be able to manage client shipments from order to invoicing.
Skills / Knowledge / Experience
Computer literate
Excellent verbal and written communication skills
Attention to detail with strong admin abilities a MUST
Willingness to learn and understand the why
Deadline driven but outcomes focused
Strong work ethic with the ability to perform duties with limited supervision
Good organisational, planning, and problem-solving skills
Customs clearing
Negotiation Skills
Financial Acumen
Cost conscious
Responsibilities
Execution of the complete import and export cycle both sea and air
Quoting and costing
Compilation of logistics estimates in a reasonable time frame as stipulated by management
Administration and control of shipping documents (SAD500, Customs EDI, Notifications etc.)
Cost control (Landed cost control, cost valuation check, freight authorisations etc.)
Ensure all files are completed and audited for accuracy before handover (payment)
Communication
Liaising with freight agents
Liaising with transporters, airlines, shipping lines & other third parties
Organising the dispatch, delivery, and collection of all orders
Ensure billing documentation is completed correctly as approved by the client
Keeping clients well informed on the progress of their shipments
Resource Utilisation
Resource planning and allocation
Ensure profitable utilization of equipment and staff
Co-ordinating with warehouse for planned execution
Co-ordinating with warehouse to ensure operational control
General Query Resolution
Maintain client relationships ensuring all relevant documentation is received and in good order.
Attributes
Strong work ethic; setting and achieving goals
Dependable; consistently following through
Positive attitude; creating a good environment
Self-motivated; working effectively with little direction
Team-oriented; making the most out of collaborating
Effective communicator; understanding the benefits of clarity
Flexible; adapting in a meaningful way
Requirements
Matric / Grade 12
Relevant tertiary qualification will be viewed favourably
Minimum of 7 years experience in a full function Freight Controller position
Valid South African Drivers licence
Remuneration
The package will be determined by the experience and ability of the individual applying for the position.
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