Job DescriptionProvide efficient and effective administration support to ensure the smooth running of a functional area.
Manage costs / expenses within approved budget to achieve cost efficiencies.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.Resolve all customer queries efficiently, and within agreed timelines.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Monitor changes in laws, regulations, initiatives and relevant industry practices, drafting and implementing appropriate interventions.Comply with governance in terms of legislative and audit requirements.Set up and maintain filing systems for the business unit to ensure efficient service is provided.Maintain all administrative processes for the department's operational activities.Provide timeous and accurate management information.Plan and manage performance, skills development, employment equity, talent and culture of the team in order to improve innovation, achieve efficiencies and increase competencies.Manage own development to increase own competencies.Job DetailsApplication Closing Date: 29/08/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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