Job DescriptionOur Story So FarTwelve years back, Lenskart was started by a 26-year-old entrepreneur because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, took orders for eyeglasses online, and shipped them to customers from a warehouse that was the size of a modern-day conference room.As of today, little by little, Lenskart has served 40 million people across the globe, helping them see better and lead better quality lives. Simultaneously, we've also built ourselves up to be Asia's largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 omni-channel stores across 175 cities in India, Singapore, and Dubai, and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world's most automated eyewear factory!In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.Our Key InvestorsSoftbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay CapitalYou: In Our Next ChapterWe've come a long way but we're not there yet. "Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve one billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That's our new purpose - and we can only get there through cutting-edge technology and exceptional people.Job ResponsibilitiesOperational / Admin ManagementOversee daily store operation checklist, roster and ensure full compliance.Handle store cleaning schedule planning, managing change requests.Monitor accessories stock inventory, ensuring sufficient supplies and products are available (replenishment).Ensure all equipment is operational and properly maintained (liaise with project manager on ad-hoc requests).Compile meeting minutes (preparation source of information for sharing during store manager meetings).Data EntryData extraction from Power BI (with basic knowledge of Power BI) - Updating sales data with simple formulas required.Key stakeholder to maintain NPS tracker (Net Promoter Score) with constant follow-up with the retail store colleagues.Extract sales data on a daily basis.Create and maintain Google documents (including Google Sheets, Google Slides as required from the team on a daily basis).Office/ Back Office ManagementManage office & store supplies including replenishment of dry stores and necessities.Replenish staff uniforms.Handle printer configuration.Support recall/reassignment of IT devices for stores including asset transfer.Who Are We Looking ForMinimum Qualifications:Polytechnic diploma or equivalent in business administration, management, office management, or a related field.Strong administrative, organizational, and time management skills.Excellent communication and interpersonal skills.Strong attention to detail and accuracy in data entry.Good multitasking abilities and ability to manage multiple tasks.Proficiency in Microsoft Office Excel and Google Workspace (Docs, Sheets, Slides).Preferred Qualifications:Basic knowledge of Power BI.
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