Key ResponsibilitiesThe Online Trading Manager supports the Head of Marketing and Online marketing team by taking responsibility for the operation and optimization of the shopping experience and resulting sales growth. As an Online Trading Manager, you will work cross-functionally with other teams to develop and execute key merchandising initiatives, strategies, and business priorities in accordance to the business strategies.Provide administrative support for the E-Commerce team and lead Ecomm team with pride.Own site merchandising strategies and their day-to-day execution to drive purest trade online.Manage & allocate all aspects of the online budget.Identify and execute upon opportunities for optimization of site search, product data, product sorting, filters/facets, product recommendations, up-sells/cross-sells, product taxonomy, and content strategies.Utilize data-driven analysis, establish KPIs and collaborate with cross-functional partners to inform decision-making processes and performance reporting.Establish an SEO strategy to increase organic search traffic and work with cross-functional partners to execute.Manage E-Commerce team on ensuring the successful coordination and launch of new and refreshed products.Manage the merchandising calendar to accurately schedule website content and organize support for digital marketing efforts.Monitor product category performance to identify areas with opportunity for growth.Prioritize implementing strategies and projects to maximize business performance and accelerate sales growth on the site.Work with the Digital Marketing team to improve the customers' shopping and post-purchase experience on the site.Track changes in product assortment and ensure changes are reflected during site preparations.Perform quality assurance to ensure accuracy of product data and promotional content on a daily basis, as well as taking responsibility for correcting and facilitating any fixes.Proactively escalate any website issues.Stay up to date with best practices, solutions and strategies for web merchandising, ecommerce operations, and SEO.Full understanding of brand and brand partners.Qualifications And ExperienceBA or BS degree in Ecomm and or Digital Merchandising Marketing, Business or related field.3-5 years proven track record in a high performing e-commerce environment.Knowledge of HTML/CSS, Photoshop and other design or web development tools is beneficial.Must have strong Excel skills (PivotTables, data wrangling).Experience in marketing, planning, merchandising, operations logistics.Strong commercial acumen trader approach to e-commerce.SkillsGood product sensibility and ability to merchandise sites in a visually appealing way.Demonstrates strong logical, quantitative analysis and problem-solving skills.Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines.Be a strong coach mentor, driving a high-performance culture.Ability to plan, launch & track campaigns across web, social, SMS email.Be able to plan your time effectively and efficiently work well under pressure.Strong verbal and written communication skills.Ability to analyze and report back effectively.Proficient in e-commerce monitoring & tracking platforms – to allow for effective planning, implementation and reporting.Strong budget management skills.Outstanding attention to detail and accuracy required; a thirst for learning and success.Working knowledge of dealing with managing a digital marketing agency.Keep abreast of competitor activity, market trends, best practice.Be customer-centric and proactive.Team-oriented with ability to collaborate with partners across functions and levels.BehavioursEffectively considers the diverse needs of various stakeholders.Applies market and business insights in order to drive organisational objectives.Conveys information and communicates ideas in a clear, concise and impactful manner.Creates an environment that fosters and nurtures a culture of creativity which drives success.Understands, anticipates, and meets the needs and expectations of customers.Interprets and simplifies complex and contradictory information when resolving organisational problems.Develops plans and prioritises initiatives that align to the organisational goals and objectives.Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About The TeamSneaker Factory is a value brand offering international brands and locally made product to an aspirational and value-conscious consumer. With great deals and offers available for men, women, and kids.
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