Online Sales Administrator

A well-established Company requires an experienced, well presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas: Handling of all sales queries and orders Dealing with all administration including processing all orders Assisting customers face to face, telephonically and via email and Whatsapp Verifying orders, including customers'''''''' personal information and payment details Data capturing onto internal computer system Expediting orders through internal liaison Maintaining and updating sales and customer records Keep the company website up to date, develop the companys online presence and engage with clients.
Clear concise communication in both Afrikaans and English Must have excellent organisational skills, great attention to detail and pro-active attitude Supporting the sales department with other administrative tasks, as required.
Informing clients of stock availability, stock alternatives and lead times Accurate invoicing to clients Time management and delivering timeous responses to customers requests are crucial Matric/Grade 12 certificate 2 3 years experience in a similar role Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous) Must be able to work as part of a team Good telephone and email etiquette Ability to understand the FMCG trade Reliable transport to and from work Candidate to reside close to the Head Office or surrounding areas