Officer, Support Enterprise Direct

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We're passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve, and creating a real sense of purpose for you.Job DescriptionTo provide transactional support to the Banker in Enterprise Direct, in servicing customers, attending to basic customer queries, and providing credit administration support.QualificationsMinimum QualificationsNQF 5 (FAIS related)Experience Required5-7 years experience in customer service and business acumen.Knowledge of credit principles, branch banking processes, procedures, policies, and bank products and services.Enterprise Direct PropositionsBusiness & Commercial BankingBehavioral Competencies:Articulating InformationChecking DetailsDocumenting FactsEmbracing ChangeExamining InformationTechnical Competencies:Account Opening & MaintenanceApplication & Submission Verification (Business Banking)Banking Process & ProceduresFinancial AnalysisKnowledge of Banking & Financial Services
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