Office Manager

PayComplete is the global leader in physical finance, dedicated to innovating self-service experiences and operations for both consumers and employees. The PayComplete Solution is a fintech IoT platform made up of an adaptable set of SaaS machine software, intelligent devices, and professional, technical and merchant services.ROLE OVERVIEWWe are seeking a highly organized and detail-oriented individual to join our team as an Office Manager. In this role, you will be responsible for managing all office operations, developing and implementing service strategies to enhance customer experience, coordinating with technical teams and Supporting the Sales process.KEY JOB RESPONSIBILITIESOversee day-to-day office operations, including supplies, equipment, and administrative tasksAssist with meeting coordination, planning, and schedulingWork with finance and local accountant on tax compliance and documentationPrepare meeting rooms for demos and partner meetingsAssist with logistics for orders and spare partsProvide support to project managers, sales, and customer service teamsHelp with sales reporting, KPI management, and forecastingCollaborate with marketing and events teamsManage diaries, email communications, and escalationsEnsure smooth communication in the absence of key team membersWork with various teams in the business to support ongoing operationsREQUIREMENTSOffice-based in CBD Cape Town 3 times per week3 years of experience in office administration or a related roleExperience working with banks, cash centres, and CITBudget tracking experienceExcellent verbal and written communication skillsProficiency in customer relationship managementStrong leadership skills and ability to manage staff effectivelyHigh level of accuracy in data analysis and reportingAbility to stay organized, communicate effectively, and manage time efficientlyIf you are a proactive and motivated individual with a passion for office management and customer service, we would love to hear from you. Apply now to join our dynamic team and make a difference in the service industry.
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