Non-Motor Claims Technician

Job title : Non-Motor Claims Technician
Job Location : Gauteng, Johannesburg

Deadline : January 04, 2025

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Requirements Matric Computer Literacy(MS Word, Outlook and Excel) Comfortable with Insurance Systems Higher Certificate in Insurance Registered Representative Completed RE exams for representatives Intensive knowledge and experience of Commercial insurance products and complex claims At least 5 years of experience
Duties & Responsibilities Handling and settling motor non-motor own damage claims in accordance with applicable policies and standard operating procedures Handling and settling claims within stipulated time frames and as per SLA's in place Entering into settlement negotiations with clients/Brokers on behalf of Underwriters Negotiating with various claims assessors and other related service providers Providing clients or brokers with the highest standard of service Providing clients brokers with feedback on claim progress at all times Ensuring diary system is implemented and adhered to at all times Rendering of assistance from time to time with adhoc tasks Maintaining and updating reserves Attending to payment requests Managing outstanding claims volumes Timely responses to email and telephonic messages Accurate record keeping Proper time keeping and task prioritization/ management Attending to any other tasks as may be assigned from time to tim Provide a supervisory function over a defined area within the claims department which shall include among others Providing technical advice to the area where required

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