Requisition Number: 135441Closing Date: 22 August 2024Location: Boxer Kwa NokuthulaJob Family: Sales and ServicesCareer Stream: SalesLeadership Pipeline: Manage Self TechnicalFAIS Affected: YesJob Purpose: To retain, maintain and increase Nedbank's client base through relevant need-based selling and servicing of financial products and services to the In-Retailer market segment.Job Responsibilities:Deliver on agreed sales and service opportunities by selling Nedbank products in identified In-retailer stores and communities (i.e. Boxer and Personal Loans).Accept and implement advice to fulfill sales opportunities by involving the local community.Understand and meet the In-retailer market client needs through conducting client needs-based analysis aligned to Nedbank procedures and the FAIS Act.Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and meeting with vendors and suppliers according to Service Level Agreements.Ensure work is completed to plan, progress is reviewed, and corrective action is taken by monitoring activities and reviewing action plans.Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.Manage risk by meeting technical and company standards, practices, and resource management (e.g. ultraviolet lights to identify false identity documents).Comply with risk standards and ensure corrective action is taken.Resolve challenges in community sales areas through following managerial escalation channels and maintaining a client-centric approach.Identify and resolve work obstacles and problems by participating in team meetings, sharing information, and reviewing performance against targets and standards.Support the achievement of the business strategy, objectives, and values.Stay abreast of developments in the field of expertise.Ensure personal growth and enable effectiveness in the performance of roles and responsibilities.Contribute to the Nedbank culture building initiatives (e.g. staff surveys).Participate and support corporate responsibility initiatives for the achievement of business strategy.Seek opportunities to improve business processes, models, and systems through agile thinking.Essential Qualifications - NQF Level:Matric / Grade 12 / National Senior CertificateAdvanced Diplomas/National 1st DegreesPreferred Qualification: Diploma or Degree in Finance or FAIS-related qualification.Minimum Experience Level:Must have 2-3 years experience in a customer service and/or sales environment, in a financial institution.Technical / Professional Knowledge:Cluster Specific Operational KnowledgeBusiness terms and definitionsGovernance, Risk and ControlsAdministrative procedures and systemsData analysisRelevant software and systems knowledgeBanking knowledgeBanking proceduresRelevant regulatory knowledgeBehavioural Competencies:Sustaining Customer SatisfactionBuilding Trusting RelationshipsDriving for ResultsPlanning and OrganizingBuilding NetworksQualifying SalesSales PersuasionTargeting Sales OpportunitiesPlease contact the Nedbank Recruiting Team at +27 860 555 566
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