Network Operations Manager

The Operations Manager will lead a team of technical engineers, serve as the point of contact for network-related incidents, and approve or reject changes affecting customer environments.Minimum RequirementsMinimum of 8 years' experience in Network Operations and ManagementCCNP/HCNP certification or equivalent networking certification.Proven experience in network infrastructure management, preferably in a mining or industrial environment.Strong understanding of security best practices and protocols.Understanding and experience using ServiceNow as ITSM tool.Experience with incident management and change control processes.Excellent leadership and communication skills.Ability to thrive in a fast-paced, dynamic environment.Strong problem-solving and decision-making abilitiesManagement of experienced Subject Matter Experts (SMEs), like CCNA's, CCNP's, and CCIE's.Prior experience in the Mining industry is highly preferred.Strong understanding of Health and Safety regulations and compliance requirements in the mining industry.Key TasksNetwork Infrastructure ManagementCustomer EngagementTeam ManagementHealth and Safety ComplianceIncident ManagementChange ManagementVendor and Partner ManagementDocumentation and ReportingDesired SkillsOperations ManagementMiningNetworksCiscoCCNPDesired Work Experience5 to 10 yearsDesired Qualification LevelDiplomaAbout The EmployerSizwe Africa IT Group wishes to appoint an Operations and Safety Manager on a 3-year contract, at one of our customers in the Mining industry.
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