Solutions Architect: NetSuite Responsibilities: Financial & HRIS Systems Support: Provide technical assistance and troubleshooting for financial systems such as NetSuite, Workday and other systems ensuring uninterrupted operations for finance and HR. Process Optimization:
Collaborate with stakeholders, IT, and Vendor support to identify and implement technical solutions that improve efficiency. Access Provisioning: Work with application owners and management to follow the proper processes to grant user access.Maintain documentation for Compliance leveraging ServiceNow. Compliance & Reporting: Assist with system audits.Provide samples, reports and other documentation in a timely manner, as requested for audit. Cross-Functional Collaboration: Serve as the IT liaison for financial system upgrades and improvements, collaborating with cross-functional teams to implement solutions that align with business goals. System Errors & Troubleshooting: Monitor and support the performance of systems, resolving technical issues to ensure uninterrupted workflow for the business. Audit & SOX Compliance Support: Assist in system audits ensuring systems comply with SOX regulations and other internal controls. General IT Support: Provide ad-hoc support to the finance and HR departments, helping with system issues, system integrations, user training, and ongoing technical enhancements. Qualifications: Experience supporting financial and HRIS software applications, or similar systems.Solid understanding of SOX compliance and experience working within regulated environments.Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.Proficiency in Excel and other data analysis tools for troubleshooting and reporting. Skills: Detail-oriented with a keen eye for accuracy.Strong problem-solving skills and the ability to manage multiple priorities.Excellent interpersonal skills for effective vendor and internal communication.Adaptive and proactive in resolving issues and implementing process improvements.
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