Microsoft is Hiring for a Logistics TechnicianMicrosoft is currently holding a vacant position for a Logistics Technician based in Johannesburg, Gauteng, South Africa.
Required Qualifications High School Diploma AND 1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.OR equivalent experience.Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred Qualifications 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.OR equivalent experience.Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.Maintain a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.Maintain and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).Ensure detailed physical inventory tracking and staging.Help to reconcile and report inventory discrepancies.Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.Notify management about ordering stock shortages and escalate any issues to management.Comply with security and data management policies.
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