We are seeking a highly skilled and experienced Microsoft 365 Global Administrator to join our client's team. In this critical role, you will be responsible for managing and optimizing Microsoft 365 environments across multiple businesses. The ideal candidate will possess deep expertise in Microsoft 365 services and a proven track record of successful administration in complex environments.ResponsibilitiesManage user accounts, groups, and permissions within Microsoft 365 to maintain data integrity and access control.Configure and maintain mailboxes, enforce email security protocols, and oversee Exchange Online administration.Implement and manage compliance features such as data loss prevention (DLP) and retention policies to meet regulatory requirements and safeguard sensitive information.Administer SharePoint Online, including site creation, configuration, and management, to facilitate collaboration and document management across diverse business units.Lead the deployment and management of Microsoft Teams, including team creation, policy configuration, and integration with other Microsoft 365 services.Utilize advanced tools and techniques to monitor and troubleshoot Microsoft 365 services and connectivity issues, ensuring optimal performance and user satisfaction.Collaborate with external vendors and service providers to integrate third-party services and applications with the Microsoft 365 environment.Oversee all aspects of COPILOT, including license management, training, and configuration.Handle subscriptions and effectively assign licenses and products to users.Experience with email gateway and archiving solutions, such as Mimecast.Knowledge of Microsoft Edge and Edge Policies to enforce browser security and compliance standards.Familiarity with Microsoft Loop and Loop workspaces.Support both thick and web clients for Microsoft 365 products.Proficiency in the Microsoft 365 Apps admin center.Experience in implementing and managing Microsoft 365 backup solutions.Utilize audit logs and reporting tools to provide insights and ensure compliance.Provide technical support to users and conduct training sessions on Microsoft 365 applications.Develop governance documentation and collaborate on security administration with the information security team.Proven project management skills with experience leading implementations of new technologies.Develop and execute migration strategies for moving data and services to Microsoft 365.SkillsStrong problem-solving skills, with the ability to analyze, troubleshoot, and resolve complex technical issues.Excellent communication and interpersonal skills.Proven project management skills with experience leading migration projects and integration efforts.QualificationsDegree or diploma in Computer Science, Information Technology, or related field; or equivalent work experience.Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Security Administrator Associate.Proven experience as a Microsoft 365 Administrator or similar role.Comprehensive understanding and proficiency in all aspects of Microsoft 365.Deep expertise in configuring, optimizing, and securing Microsoft 365 services.Experience with a DMARC Reporting Solution.Experience with Cloud Backup Solutions for Microsoft 365.Understanding and implementation of E-Mail Encryption, E-Mail Protocols, Domains, DNS, DHCP, DMARC, SPF, DKIM, Microsoft Powershell, and Azure Cloudshell.
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