Introduction
The Meter Reading Specialist will be responsible for driving the team's Meter Reading activities within the project. They should have a thorough understanding of the municipal revenue value chain and the process for Meter reading within municipalities. They will liaise with the project manager(s) to ensure the highest levels of project delivery. They will create and deliver data-driven solutions, insights, and analyses to provide value to a portfolio/business area, by gathering, validating, integrating, structuring, documenting, presenting, and interpreting data to enable improved collection of revenue from defaulting customers.
Duties & Responsibilities
Daily monitoring and execution of Meter Reading processes and Field audits and client ad-hoc queries.
Compile reports of audits, inspections, and deviations with recommendations for corrective action and mitigating actions for work completed by the field teams.
Monitor reports for meter reading and error codes reported from various field teams on site.
Evaluate field QAs from internal teams on Meter Reading contractors' work submitted and ensure error reports are escalated accordingly.
Client Solar system update meter data/readings as per correct processes and procedures.
Liaise with business stakeholders to identify and translate their business requirements to ensure that relevant and value-adding solutions are developed to aid in effective decision-making.
Generate and present insights from data through recurring and ad hoc analyses/reports to support strategic business decision-making.
Create appropriate documentation that allows stakeholders to understand the steps of the reporting/data analysis process and replicate the reports/analyses if necessary.
Collaborate with stakeholders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance.
Desired Experience & Qualification
BCom in Financial Information Systems or any equivalent qualification.
Solar knowledge will be an advantage. (Municipal Financial Systems)
3 years' experience relevant experience in revenue management projects on local government will be an advantage.
Technical/ Proficiency Competencies
Report writing
Municipal Product knowledge and bylaws
Business Acumen
Proficient MS Office skills intermediate / advanced
Data modelling and database design and maintenance skills
Strong analytical and data-handling skills
Interested?
Thank you for your application. If your qualifications align with our requirements, we will contact you soon to discuss the next steps. Please note that only shortlisted candidates will be contacted. If you do not hear from us within two weeks, consider your application unsuccessful
Job Type: Full-time
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