Medical Front Office Administrator (Shifts), Mental Health Clinic - PretoriaOur client, a Mental Health Clinic, based in Pretoria East, is seeking to recruit an experienced medical administrator.Responsibilities:Front Desk Management:Greet & assist patients and visitors in a professional and friendly manner.Manage incoming calls and route them appropriately.Ensure patient information is accurately entered into the electronic medical records system (Trifour - Trimed).Verify insurance information and collect co-payments as required.Ensure a neat and tidy work area.Maintaining an orderly and professional working atmosphere between administrative team and co-workers.General administrative duties.Administrative and Admission Duties:Manage and coordinate the facility's waiting list and bed list with discharges and admissions.Maintain and update patient records and files.Coordinate with medical staff to ensure timely patient care.Maintain office supplies and stock levels.Handle incoming and outgoing correspondence, including emails.Provide assistance and information to patient queries.Assist patients with completing necessary forms and paperwork.Laisse with Drs & MDT roomsPresenting orientation groupCompliance and Confidentiality:Adhere to all privacy and confidentiality regulations in handling patient, personal and facility information.Ensure compliance with all relevant healthcare regulations and standards.Qualification and Requirements:MatricAt least 3 years' experience in a similar medical receptionist positionComputer literate (TriFour - Trimed would be an added advantage and excellent Microsoft Excel experience)Own transportSkills and Attributes:Strong interpersonal skillsProfessional communication skillsFluent in English and Afrikaans (verbal and written)Ability to work under pressureAbility to work independently as well as within a teamAttention to detailOrganizedComputer literacyAbility to multitaskWell-presented and professionalWorking hours:Shifts of 182 hours total per month (split in a morning / midday or afternoon shift) spanning over an 8-hour shift from 07h30 19h30 with 2 (two) Sunday shifts per month and paid overtime.Appointment:ASAPOnly candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
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