Purpose of the Job The purpose of the Data Administrator is to provide data administrative services to the enterprise by verifying the validity of helpdesk requests and accurately capturing and updating master data in line with Shoprite standards to ensure a seamless flow of accurate data and maintain data quality. The role centralises the administration of group wide data and ensures consistent and high-quality input standards.
Job Objectives Maintain a high level of quality service in support of all departments by accurately capturing and timely correcting data quality errors. Efficiently capture, update, verify, and report data as per defined data standards and in line with the data quality policy. Ensure that the data quality dimensions for accuracy, completeness, consistency, and integrity are met for master data (e.g., article, vendor, logistics, and organisation). Detect and remedy data inaccuracies as soon as they are identified. Resolve data quality problems by applying appropriate error detection and correction procedures. Frequently refer to the data quality scorecards to reduce data anomalies. Efficiently implement improvements or changes to business processes, tools, operating procedures, systems, and reports. Maintain master data content, data quality documentation (e.g., SharePoint), and version control accurately, ensuring it is always up to date. Report and escalate data errors to the Data Steward that cannot be immediately resolved. Monitor, process, and maintain all help desk requests issued to MDQ from various departments. Assist Data Analyst with troubleshooting data issues and resolve as per the business help desk service level agreement (SLA). Provide timely notification to the Business Support Team Lead and Data Steward when the SLA will not be met in time. Qualifications Grade 12 / Matric / NQF Level 4 Certification – (essential). Experience +1 year experience in data capturing/administration role or similar role, with some practical knowledge of master data quality operations relevant to executing responsibilities within the function – (essential). Knowledge and Skills Proficiency in Microsoft 365, with exceptional skills in Excel (essential). SAP knowledge - (desirable).
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