Mascor: Technician

DescriptionMascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.Mascor is currently looking for a Technician at Empangeni to ensure excellent service levels and high levels of diagnostics and technical skills on all equipment.ResponsibilitiesQuality of workKnowledge of work & systems including diagnostics.Ordering correct parts first time round to complete jobLoading and closing of quality DTAC's 100%Comebacks less than 3% of own total labour salesProductivity at 100% and efficiency 85%Charge to total percentage = 85%Carry out all DLM's and courses assigned timeously.Adhere to company SOP's.Comply with Company minimum tool requirements.Efficient time management re travelling etc.Administrative dutiesCompletion of job cards within 24 hoursAccurate completion of daily reports and technician diary.Customer serviceEnsure customer satisfaction is at 100% and all queries are attended to timeously.Ensure proper communication regarding jobs in progress.RequirementsKEY COMPETENCIESAble to operate under pressure.Attention to detail.Good communication skillsExcellent practical skillsProblem solving abilities.Willing to work in a team.Basic supervisory skills.Computer literacy.Time management skills.QualificationsMin: Grade 10 & Job related Trade certificateIdeal: Grade 12 / N2 & Job related Trade certificateWork Level: JuniorJob Type: PermanentSalary: Market RelatedEE Position: NoLocation: Empangeni
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