Introduction: Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship. Description: Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship. Mascor is currently looking for a Master Technician to ensure excellent service levels and high levels of diagnostics and technical skills on all equipment. RESPONSIBILITIES: 1. Quality of work - Knowledge of work & systems including diagnostics. - Ordering correct parts the first time around to complete the job - Loading and closing of quality DTAC's 100% - Comebacks less than 3% of own total labour sales - Productivity at 100% and efficiency 85% - Charge to total percentage 85% - Carry out all DLM's and courses assigned timeously. - Adhere to company SOPs. - Comply with Company minimum tool requirements. - Efficient time management with travelling etc. 2. Administrative duties - Completion of job cards within 24 hours - Accurate completion of daily reports and technician diary. 3. Customer service - Ensure customer satisfaction is at 100% and all queries are attended to timeously. - Ensure proper communication regarding jobs in progress Requirements: REQUIREMENTS: a. Qualifications: i. Min: Grade 12 & Job-related Trade certificate ii. Ideal: Grade 12 / N2 & Job-related Trade certificate b. Experience: i. Must be able to work on sophisticated and intricate machinery and equipment including large tractors, combines, sprayers, harvesters, and Precision AG. KEY COMPETENCIES a. Able to operate under pressure. b. Attention to detail. c. Good communication skills d. Excellent practical skills e. Problem-solving abilities. f. Willing to work in a team. g. Basic supervisory skills, h. Computer literacy, i. Time management skills j. Training abilities