Our client is dedicated to providing outstanding fashion experiences and is committed to innovation and excellence in every aspect of their business. They are seeking a skilled Marketing Coordinator to join their team in Cape Town. This role will support e-commerce and photographic shoot management, customer care, and PR/marketing efforts.DescriptionAs a Marketing Coordinator, you will play a crucial role in managing our e-commerce and photographic shoots, supporting customer care operations, and enhancing our PR and marketing efforts. Your responsibilities will include coordinating schedules, managing garment flows, ensuring high-quality image production, and engaging with media and influencers.Key Responsibilities:E-Commerce Shoot Management:Coordinate e-commerce shoot schedules and calendars by liaising with photographers, assistants, and crew.Oversee the weekly e-commerce shoot sheet, ensuring accurate garment preparation and accountability.Manage the flow of garments between marketing, buying, and the e-commerce studio.Ensure accurate product styling and naming conventions on shoot days.Photographic Shoot Management:Collaborate with the creative team to manage photographic shoot budgets and expenditures.Assist with larger fashion advertising shoots, focusing on coordination, production, and styling.Coordinate product delivery for advertising shoots and manage photographer communications.Prepare and send detailed retouching briefs, maintain high retouching standards, and manage image uploads.Customer Care Management:Assist the Customer Care Coordinator and respond professionally to customer inquiries and complaints.Log and escalate customer care requests using the Freshdesk portal.PR/Marketing Support:Engage with media and influencers to facilitate garment selection and showcase products.Build and nurture partnerships and PR opportunities to enhance brand visibility.Soft Skills Requirements:High integrity and professional demeanor.Creative expertise in fashion styling and innovative thinking.Strong attention to detail and excellent time management skills.Excellent interpersonal skills, emotional intelligence, and resilience.Clear verbal and written communication skills.Ability to think analytically and critically, with a high level of resourcefulness and adaptability.Strong customer service orientation and excellent supplier relations.Education ProfileQualifications:Tertiary qualification in Marketing (preferred)Certification in Fashion Design, Photography, or Event Coordination is advantageousExperience:Minimum of 2 years of experience in a Marketing Coordinator roleSkills Required:Proficiency in Microsoft Office Suite, including ExcelApplication InstructionsPlease forward your CV to ******. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.
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