At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide. We are now looking for a Market Operations Manager - Africa to join our team in Johannesburg. The Market Operations manager is a key senior management role of the Africa Region with reporting responsibility over sales, revenue recognition and forecast, material planning & procurement, inventory, S&OP, and perfect execution as well as performing SOX controls. Reporting to Market Operations Director, this role has significant exposure to the Vertiv EMEA senior management team. RESPONSIBILITIES Manage all aspects of the Africa Region sales revenue targets including reporting to facilitate departmental and regional decision making, forecasting and forward planning. Manage all aspects of the Africa Region limited procurement function including related suppliers management; focused on controlling business costs and meeting delivery SLA and integration with EMEA central procurement. Manage all aspects of the Africa Region orders, ensuring accurate presentation and dissemination of customer orders and prompt issuing to the appropriate teams. Manage all associated KPI's. Manage all aspects of the Africa Region sales backlog, ensuring accuracy is maintained at all times and is proactively managed to meet monthly revenue targets. Interface with various EMEA management for all Africa Region inventory and material planning, such as reporting, refinements to inventory levels, replenishment performance and strategy. Coordinate the implementation of agreed Africa Region / EMEA material planning strategy for Africa Region, include conducting regular reviews (involving financial, service operation / delivery management and product / service sales management) to ensure Africa Region inventory can meet sales forecasts and response levels. Proactively manage the Africa Region suppliers in cooperation with the market unit procurement teams, contractors and subcontractors list to ensure we are always receiving best value through negotiation or rebates. Manage internal and external Africa Region product warehouse locations, ensuring stock management (including stock takes) and delivery KPI's are met. Regularly analyse and coordinate the inspection of all warehouse locations to ensure all stocks are useable (i.e. not obsolete, not exceeded recommended shelf life and are in a good saleable condition after repair/refurbish, etc) Overall responsibility to improve inventory turns in the Region and accountability for inventory results Overall control of the Africa Region operations related works. Overall coverage of SOX control activities as well as internal and external audits related to operational QUALIFICATIONS & EXPERIENCE Bachelor's Degree; Minimum 8 years' experience in a similar environment and position. Excellent personnel management experience in an operations environment. Understanding of the component parts and overall costs. Excellent negotiating and management skills Excellent process, organisation and time management skills. Ability to successfully interface with various departments and personnel at all levels in potentially stressful situations Understanding of business fundamentals in a global manufacturing environment. Functional expertise across multiple business disciplines (i.e. marketing, engineering, sales, etc.) Technology focus (Engineering, Science, Software, IT) preferred. Fluency in English written & oral TIME TRAVEL REQUIRED 20% within Africa & EMEA. If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!
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